Now we offer more granular control over which updates get sent from a flow through the companion app to Slack/Teams. You now have the option to choose which updates are sent.
- New Ticket Card (Required, always selected)
- External notes
- Internal notes
- Activity logs
FAQs:
What happens with existing flows?
- Since the previous behaviour was to send all updates, existing flows that trigger notifications will continue to operate like that.
- When a flow is updated, future notifications will respect specific notes/logs selected.
