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Feature Requests
545
Integrations
48
Bugs
120
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Planned
6
I want to be notified when a thread is assigned to me
Feature Requests
21
See ticket due date in Inbox
Feature Requests
84
Single-Sign On (SSO) login for Partner members
Integrations
41
Multi Factor Authentication
Feature Requests
3
Change the width of the channel bar on the left
Feature Requests
In Progress
7
Option to customize my notifications
Feature Requests
50
Halo PSA
Integrations
48
Automatically move tickets to in progress status when replying to a thread
Feature Requests
42
SLA alerting
Feature Requests
43
Ability to add contacts in CC field (approvals workflows)
Feature Requests
Complete
64
Scheduling: Calendar view and delegated scheduling capability in Inbox
Feature Requests
23
Notify techs when *Mentioned*
Feature Requests
25
Time entries in TimePad: Ability to edit start or stop times by typing in the number directly (versus using the standalone clock inputs)
Feature Requests
6
We would like non-chat threads that become chats to route to a specific channel
Feature Requests
17
Populate Work Role and Work Type Defaults in TimePad
Feature Requests
3
Want to see Cloudradial portal in Teams
Feature Requests
25
Log which user took an action in Inbox
Feature Requests
33
Ability to view and change agreements
Feature Requests
2
As a user of Messenger Desktop, I want to be able to drag the Chatgenie Messenger Desktop App window to a different location on my screen.
Feature Requests
11
Custom bot responses
Feature Requests
4
Map statuses with PSA
Feature Requests
6
Mark responded if tech replies via Teams or Ticket
Feature Requests
1
Preserve thread sort preference in Inbox
Feature Requests
8
Add Territory as a new field in the flow
Feature Requests
8
Ability to change autotask ticket type
Feature Requests
3
Disable swarm mode in desktop app
Feature Requests
6
Update tickets and opportunities from Command
Feature Requests
1
Ability to customize time zone in Flows (beyond EST)
Feature Requests
11
Owner filter does not include Unassigned option
Feature Requests
2
Display and allow modification of Work Role and Work Type without having to stop timer on Timepad
Feature Requests
3
Ability to view contact's phone number from Inbox
Feature Requests
27
Kill Timer when ticket status is in a closed state
Feature Requests
4
Ability to disable Sales Chat
Feature Requests
2
Snippet support for TimePad
Feature Requests
1
See commonly used responses
Feature Requests
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