Full Call Transcript Sent to PSA as an Attachment

The complete call transcript now lands directly on the PSA ticket as a .txt file, so partners get the full back-and-forth in their PSA without us fighting note-body character limits.

Open the Voice AI ticket in your PSA → the transcript is in the ticket's attachments/files

Now you can use the full transcript in your custom workflows, work right inside the PSA without context switching, or download it and run it through your preferred AI.