📅 Holiday and Custom Closures

You can now tell clients when your team is unavailable beyond regular business hours. Set your closures once and Thread keeps Messenger, auto-responses, and the Reminder Agent behaving correctly through every holiday, automatically.
Holiday closures 
 with schedules that carry forward and auto-adjust to the correct date each year.
Custom one-off closures 
for company events, training days, or weather
Client-level overrides
 for deployments that don't follow your default hours
Messenger banner
 during closures showing the holiday and when you're next available, plus a customizable out-of-office message on new chats
Reminder Agent
 pauses during any closure — no pings while you're off
Available now in Admin → Workspace Settings → Business Hours.
Help documentation here