new
Inbox 2.17
⚙️ PSA Status Mapping: Now in Admin
We’ve moved PSA status mapping out of Inbox Preferences and into Admin, so it’s easier to find alongside your other automation settings.
Here’s what’s new:
- New location: Admin > Status Automation
- Same functionality: All your existing mappings and workflows work exactly as before.
This update keeps automation settings in one place, making it simpler to manage how threads move through your workflow.
