π Six dashboards, built for your team:
π
ROI Value Realization
β See the measurable value your team is gaining from Thread β ticket deflection, time saved, and impact at a glance.π―
Assistive AI Accuracy
β Track how consistently Thread's AI makes the right ticketing decisions across your entire service desk.π€
Triage Agent Summary
β Visibility into how the Triage Agent is engaging with tickets, improving responsiveness, and supporting your team.π¬
Messenger (Chat)
β A real-time view of active Messenger deployments across your organization β who's using it, and how.π
Voice AI Summary
β Call volume, duration, CSAT, ticket creation, and company breakdowns β everything about your Voice AI in one view.π₯
Service Team Performance & AI Usage
β Ticket outcomes, resolution quality, reopen trends, and Magic AI usage patterns β all together.π Now available to Team Admins β Head to Admin Panel β Analytics to explore all six dashboards today.