Ability to summon tickets in a private channel (Slack companion app)
R
Ricky Balmaceda
Merged in a post:
Post to private slack channel
S
Scott Baxley
The ability to post notifications to private slack channels instead of just public ones.
C
Craig Ledebur
Registering my interest in this as well; Atlassian Assist has this capability.
Stephen Boss
Merged in a post:
We would like the ability to add the Thread MSP bot in Slack to Private Channels
I
Ian Robertson
Currently we can only add the bot to a public channel in Slack but I would like to route some threads to private channels that only members whom I've added to the channel can see the contents of.
J
Jon Thompson 
This is critical. The "individual slack channels per ticket are laughable since I can't actually see what the ticket is about"