Add visibility for all CC'ed email recipients (including unsaved/external contacts) within the Contacts section in Thread Inbox tickets. | Voters

Add visibility for all CC'ed email recipients (including unsaved/external contacts) within the Contacts section in Thread Inbox tickets.

Mark Marquez

Partners need to see every email address copied on a ticket directly in Thread, even if they're not saved as contacts in the PSA.

Oliver Potgieter

add to that - they ability to cc email recipients that are not PSA contacts would be great.

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