In the My Inbox view using the Inbox style layout, the scheduled appointment date and time for a ticket is not persistently visible. It only appears after clicking on a ticket to expand it, and disappears again upon page refresh. The request is for the scheduled appointment date/time to always be visible on the ticket card in the My Inbox view without requiring a click or losing visibility on refresh. This would help engineers quickly see their upcoming scheduled appointments as they move through their day without any extra interaction.