Add options to better manage Microsoft Teams chats created for support tickets. Users want closed or resolved ticket chats to automatically move into a separate archived section in Teams and optionally close themselves when the ticket is completed. This would reduce chat clutter, prevent users from hitting Teams folder limits, and preserve ticket history for future reference without requiring manual hiding or cleanup. The request also includes maintaining the ability to submit and communicate on tickets through Teams while giving admins more control over how ticket chats are organized and retained.