Automate ticket status change to 'Timezest - Waiting' after generating Timezest link in Thread
C
Cody Gilmore
In AutoTask, generating a Timezest link automatically updates the ticket status to 'Timezest - Waiting.' However, when generating a Timezest link from Thread, this status change does not occur. Adding this automation would align Thread’s workflow with AutoTask, improving visibility and scheduling efficiency for our team.