This feature request is for when a Slack/Teams channel is created from a Thread ticket, an automatic note is inserted on the ticket documenting the event. The note should include clear details: the channel name, date/time of creation, and the specific user or system (e.g., AI, workflow) that initiated the Slack channel creation.
Benefits:
• Provides immediate transparency and traceability for Slack channel creation events.
• Reduces confusion by clearly attributing actions to individual users or systems.
• Enhances partner confidence in automation by ensuring all key events are visible within the ticket.