The onboarding form in the Service Catalog successfully collects user details following a custom sequence and summarizes the information for confirmation. However, after the user confirms, the agent fails to trigger the configured automation webhook despite the automation URL, method, headers, and 'This is a resolution' option being set. The request never reaches the automation endpoint, preventing data submission. The feature request is to ensure that, upon confirmation, the system reliably executes the final 'submit' action to call the configured webhook or automation endpoint so that the collected data is sent as intended.