Objective: Allow users to exclude "Discussion" notes from being sent as client notifications via the chatbot.

Current System: ConnectWise provides only fields for discussion, internal, and resolution notes, with "Discussion" being external facing.

Problem Statement: Clients perceive "Discussion" notes as "too noisy" because they receive notifications even when technicians only document work, not when they need interaction.

Proposed Solution: Enable a setting or filter to categorize "Discussion" notes as internal or exclude them from client notifications. This would reduce unnecessary notifications and focus communication on direct