Currently, in the chat window, pressing Enter sends the message immediately, regardless of whether Shift is held. This behavior does not allow users to format responses properly, especially when answering multiple questions from the chatbot. If a user begins typing a response and accidentally presses Enter before completing all answers, the chatbot processes an incomplete message, disrupting the flow of conversation.

Requested Feature:

• Modify the chat input behavior so that pressing Shift + Enter inserts a new line instead of sending the message.

• Ensure that Enter alone continues to send the message as it currently does.

• If this chat function is expected to be used within Microsoft Teams, it should follow Teams' behavior, where Shift + Enter creates a new line and there is an option for “Show Formatting Options.”

Use Case Example:

• The chatbot asks multiple clarifying questions in a single response.

• The user wants to separate their answers for clarity (e.g., listing responses in separate lines).

• With the current behavior, pressing Enter prematurely submits the message, leading to incomplete answers.

• Implementing Shift + Enter for line breaks would allow users to format responses properly without disrupting the conversation flow.

This feature would improve usability, particularly for business users who expect Teams-like behavior in chat interfaces.