Exclude Boards From Super Magic Search
Q
Quinten van Noorloos
Add an option to exclude specific PSA boards from Super Magic search results and AI queries without disabling sync updates for those boards. Currently, boards must remain enabled for webhook syncing and ticket status updates to work correctly, but this also causes unwanted tickets such as spam or merged tickets to appear in searches and AI responses. The request is for more granular control so teams can keep boards synced in the background while preventing low-value or administrative boards from cluttering searches and recommendations.