Add broader access to ConnectWise Manage data within Super Magic and Flows so automations can retrieve and use configuration associations, contacts, ticket history, timestamps, agreements, and other related PSA records. A key use case is automatically assigning a ticket contact based on the workstation or configuration attached to the ticket, without requiring external API integrations or IT Glue workarounds. Users also want access to ticket status change history and exact timestamps for SLA reporting and workflow analysis. The request is to expose more ConnectWise API data and relationships directly in Thread rather than adding isolated features for individual scenarios.