Flows: Ability to add cc'd contacts as Flow action
J
Josh Wilder
When I design flows for auto-assigning members to threads, I often want to also add a secondary cc'd contact to that thread.
This enables me to have automatically include managers, trainees, or additional teammates to follow along with threads when a thread is routed to a specific team.
Today, thread doesn't offer the ability to cc'd contacts via Flows Action.
This