Generate Title Assistive AI should use Contact Site in ticket titles
C
Craig Wilde
Our client has requested that the Generate Title Assistive AI include the Contact Site (e.g., 'Wethersfield') in the ticket title, instead of the Agreement Site (e.g., 'NHCA - HQ'). This change will allow higher-ups at the client to easily review tickets, and will also help with ticket routing and improve reporting for our team.