Global 'Disable Group Chats' Option for All Users
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Belmar Rebalde
Belmar Rebalde from Parachute requests the ability to apply the 'Disable Group Chats' setting to all users at once, rather than selecting individual contacts. This would streamline onboarding, reduce administrative overhead, and ensure consistent enforcement of chat policies across the organization. The current feature only allows manual selection, which is not practical for large deployments.
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Tmack
Merged in a post:
Restrict ticket-related chats to Get Thread App only (no Teams direct/group chats)
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Belmar Rebalde
Belmar Rebalde from Parachute has requested that, for their new deployment, all ticket-related conversations be strictly confined to the Get Thread App. Currently, when a user opens a ticket, a direct chat is automatically created in Microsoft Teams for all users. The organization wants to prevent Thread from creating any direct or group chats in Teams, ensuring that all chat interactions happen only within the Get Thread App. This would help streamline communication and avoid confusion between platforms.