I want to be notified when a thread is assigned to me
complete
S
Stephen Boss
We have dispatchers assign threads to techs in Inbox. Our techs want to get notified when they are assigned to a thread so they can start working on it. We want our techs to be working out of Inbox when handling threads but right now our techs dont get notified when they are assigned to a thread as the owner and it moves to My Inbox.
We would like to receive a push notification in Inbox when a Thread is assigned.
R
Ricky Balmaceda
complete
We’ve made updates that cover this request (sometimes in a slightly different way than originally suggested). Marking this as completed, but if there’s still more we can do here, please submit a follow-up request.
Stephen Boss
planned