Improved Search and Navigation for Voice AI Call Logs
R
Ryan Troescher
The search functionality in the Voice AI call log section of Thread Admin does not appear to work reliably. Specifically: wildcard searches return no results, searching for values visibly present on screen (such as the last four digits of a phone number or a contact name) also returns no results. Additionally, there is no sorting capability for the call log. Navigation is also problematic: when a user clicks into a call and then presses the back button, the page resets to the default of 10 results per page, losing any previously selected pagination setting (e.g., 100 per page). Partner would like improved search filters (by date, name, phone number, etc.), sorting options, and persistent pagination when navigating back from a call detail view.