We want to build Super Magic Agents that manage tickets in Customer Updated status. The problem is that Super Magic can change the status but can't clear the ConnectWise Customer Updated flag. We have a ConnectWise workflow rule that sets the status back to Customer Updated whenever that flag is checked, so any agent that moves these tickets ends up in a loop. Right now this limits what we can automate. Please add a way for Super Magic to clear the flag, such as a customer updated option on update_ticket.