Notify the client that the ticket is closed
complete
R
Ricky Balmaceda
marked this post as
complete
We’ve made updates that cover this request (sometimes in a slightly different way than originally suggested). Marking this as completed, but if there’s still more we can do here, please submit a follow-up request.
M
Marc Rosa
Merged in a post:
When a thread gets closed, can we automatically notify the customer?
N
Nabil Alanbar
This thread is now closed, but you can reply here at any time to create a new thread. Also it shouldn't not look like a regular chat message, but more like an alert.