Save multiple planner filters
complete
M
Mac Kay
When using Planner to dispatch, it would be helpful to be able to save custom filters.
For example:
Dispatch needed - New tickets pending scheduling
Recurring service - Proactive tickets from the recuring board
Past Due - Help desk items that are past due and need to be rescheduled
If these were available in a drop down at the top of the Planner window, we could easily shift gears when dispatching
R
Ricky Balmaceda
marked this post as
complete
Users can now filter Triage in Planner by Views!
What's new:
- Filter Triage by Views: You can now filter the Triage section using your pre-created Views. This makes it easier to focus on the exact set of tickets you care about without rebuilding filters every time.
- More powerful filtering: We’ve added several new filters to Planner, giving users more flexibility to slice Triage even further.
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R
Ricky Balmaceda
marked this post as
planned
R
Ricky Balmaceda
Merged in a post:
Filter Planner with Views instead of channels
K
Kurt Beard
Planner is set up to filter based on channels, but we shifted everyone over to views. Can we get the Planner filters updated to views as well?
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R
Ricky Balmaceda
Merged in a post:
Planner: Add the Planner view within existing Views
R
Ricky Balmaceda