Status Change Action in Flows
P
Peter Just
Auto-close would be a huge time saver!
A
Aaron Jensen
This is especially necessary when creating a flow that directs users to self-service options. This way we can automatically close the ticket.
K
Kristen Norris
Yes please! Allowing a status change when a tech is assigned to show they are working the issue would be fantastic!
T
Thomas Foley
This would be extremely helpful!
A
Asha Nallavadu
Yes, when adding first resource, when a ticket is bundled, when a ticket is Completed