Sync All Calendar Events in Thread Planner
under review
R
Ricky Balmaceda
Merged in a post:
Planner Showing All Assigned Tickets
C
Craig Wilde
Currently Planner does not show all tickets for a tech. In order for Service Technicians to be able to completely work out of Thread and follow their schedule.
R
Ricky Balmaceda
Merged in a post:
Direct Integration with Microsoft Outlook
R
Ruth Ochoa
Rather than use the PSA as a proxy to sync in all calendar events, we need a direct integration with Microsoft Outlook as other integrations are less than ideal—so need to pull tickets/blocked hours from both the PSA specific calendars and Microsoft Outlook.
R
Ricky Balmaceda
marked this post as
under review
R
Ricky Balmaceda
Merged in a post:
Add the ability to see things that are scheduled outside of a ticket in planner in inbox
T
TJ Forsman
R
Ricky Balmaceda
Merged in a post:
M365 calendar integration
K
Kyle Lanier
If Planner could integrate our M365 calendars as well as show schedule holds from PSA, that would be super helpful in using Planner.
R
Ricky Balmaceda
Merged in a post:
Pull all threads into planner
T
Thanish Noor
Autopilot
Merged in a post:
Planner Showing all Tickets
C
Craig Wilde
In order for my team to switch to using Thread full time, we need to have Planner updated. Planner still doesn't sync everything that shows on the PSA calendar. Our techs can't follow the schedule if they can't see it.
R
Ricky Balmaceda
Hi Thanish, are you still unable to see certain threads in Planner?
C
Craig Wilde
Would love to see this, it's something that would help me get all of my technicians to work out of Thread instead of our PSA
A
Abraham Bouzaglou
This is pretty much a must have, as we've been starting to test planner, and have already been double booking.
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