Voice AI Attendant Regional Routing via ConnectWise PSA
C
Chris Hughes
Chris, you’d like the Voice AI Attendant to automatically match incoming callers with their client record in ConnectWise PSA, then route calls to the correct regional main number based on company location (e.g., Arizona or Denver). This would streamline call handling and ensure clients are directed to the right regional team. How would this improve your workflow or client experience compared to current options?