Integrations

We would like to see an ImmyBot integration.

I would love for PIA to be integrated into Thread so that we could use PIA inside of Inbox.

traceless to send encrypted data like passwords

As an MSP, I would like to be able to connect directly to DattoRMM for my remote monitoring and management tool

Hudu is an alternative to IT Glue

We'd love to see an integration between thread and rewst!

Really needs to be added asap to be able to connect to all other MSP tools.

Existing integration is limited (Priority, Board, Assign), would be great if it could make updates further. Ie: Voicemails for many companies come in with a certain summary. If MagicAI could update COMPANY as well, similar to how it does so in the prioritization w/ custom rules, this would be great. CW PSA has Work Flow Rules, but are clunky and not "immediate". Other items that would be great to be able to auto-update would be "source".

Would like to have thread respond to questions from users and leverage open API/ChatGPT to provide an intitiL response and record to ticket for engineer to review or provide to client.